Privacy notice

Last update: Mai 2022

Protecting your personal data is a special concern for us. Consequently, we will process your data exclusively on the basis of the applicable statutory provisions (such as the GDPR, Austrian Data Protection Act, 2003 Telecommunications Act, etc.).

Data Processing

We will your collect personal data from you and process them for the following purposes:

  • for fulfilling orders (their establishment, processing, invoicing etc., fulfilment of contractual relationships in accordance with Art. 6 Para. 1Lit. b GDPR),
  • in order to comply with legal obligations (e.g. customs clearance, obligation to retain and preserve records.) in accordance with Art. 6 Para. 1 Lit. c GDPR,
  • for fulfilling orders on the basis of your express consent as far as special categories of personal data are concerned in accordance with Art. 9 GDPR (e.g. passport data etc.) pursuant to Art. 9 (2) Lit. a GDPR; you can revoke your consent at any time (see below under the heading "Your Rights") and
  • for marketing purposes based on your consent in accordance with Art. 6 (1) (a) GDPR (e.g. newsletter); you can revoke your consent at any time (see below under "Your Rights") and also Art. 6 Para. 1 Lit. f GDPR as quoted on website.

Please also note our General Terms and Conditions (https://www.sobolak.com/en/general-terms) on which all our agreements are based. In accordance with Art. 44f GDPR, any data will only transferred to a third country if such a transfer is required for the fulfilment of orders (Art. 49 Para. 1 lit. b and c GDPR). In some cases it may prove necessary to retrieve these data from public registers or authorities (e.g. for customs clearance).

We process the following categories of data:

  • Personal data, contact details (for order fulfilment and/or marketing purposes)
  • Billing data (for order fulfilment)
  • Occupation/position
  • Employer
  • Date of birth (for order fulfilment, e.g. also for customs clearance)
  • Contact persons (if required to fulfil orders, e.g. also for customs clearance)
  • Order data (e.g. relocation addresses, etc., e.g. for contract fulfilment)
  • Communication data (for order fulfilment as well as due to legal obligations)
  • Passport data (for the fulfilment of agreements and based on your consent)

Limitation of Storage Period

We will not store your data for longer than is necessary for the fulfilment of our contractual or legal obligations or for defending against possible liability claims during the applicable limitation periods and/or until any consent to data processing obtained from you is revoked. 

Data Processors & Transfer

For our data processing we use data processors. 

In order to fulfil your order or agreement, it may also be necessary to transfer your data to third parties such as carriers, authorities (e.g. customs offices) or courts of law in the required extent.

Data Security

To protect your personal data, we have taken organisational as well as technical precautions to ensure an appropriate level of data protection at all times. Please be sure to use secure transmission channels when communicating with us.

Your Rights

As a data subject, you have the right - any obligations of confidentiality notwithstanding - to information as to your personal data collected and processed by us (Art. 15 GDPR), the right to the rectification (Art. 16 GDPR) or deletion of your data (Art. 17 GDPR), the restriction of the processing of your data (Art. 18 GDPR) and to the objection to their processing (Art. 21 GDPR). In each case, we would like to ask you to send us all your notifications relating to your personal data together with your identification. You can file a pertinent complaint with the competent supervisory agency (data protection authority). 

You have the right to revoke any consent you may have given for the use of your personal data at any time. This is possible at any time by e-mail or post. 

Please note that any revocation of consent as to the processing of special categories of data given in connection with an order (e.g. regarding passport data) may make it impossible for us to carry out the order in question through no fault of our own. 

Reservation of Rights & Disclaimer

All contents of our business documents, printed publications, mailings, brochures, etc. are protected by copyright. For any exploitation of such contents, the express written permission of the publisher is required.


You can reach us at at the following address: 

Sobolak International GmbH
Stockerauer Strasse 161
2100 Leobendorf, Austria/Europe

Phone: +43/ 2262/ 691-0
E-Mail: office@sobolak.com

Valid as of May 2022